Returns & Exchanges
At Commonry, we want you to love every piece you purchase; if you are not completely satisfied, we offer 30-day returns for a full refund or exchange on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the return slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized post office or designated collection point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.